2006
The 4-acre Geek Squad City was unveiled in Bullitt County, Kentucky. The facility is Geek Squad's largest repair site, with the largest concentration of Geek Squad Agents anywhere on Earth.
2007
Geek Squad Summer Academy (now known as Geek Squad Academy) was created. The Academy's goal is to help students develop tech skills, build self-confidence, spark creativity, and discover how technology can benefit their education and career.
2009
Geek Squad began offering remote repair for computer and Wi-Fi issues, so an Agent can work on your computer from their location, and you don't have to leave the comfort of your home.
2016
A new marketing campaign was announced called "We Make It Work." It highlighted the fact that Geek Squad does much more than just repair computers. As part of the campaign, Geek Squad rolled out new wheels for Agents, replacing the ubiquitous Beetle with a brand new fleet of Toyota Priuses. In addition, a modernized Geek Squad logo was unveiled and included on all vehicles, uniforms and the Best Buy website.
Overall, no matter where you bought it, Geek Squad can help with your tech and appliance products. We have Agents available 24/7 by phone or through online chat, and at any Best Buy store.